COLLECTION, USE AND DISCLOSURE OF INFORMATION
In certain circumstances, Bkcarbinet may collect personal information about you. We value users, protect user data from being leaked, and use SSL certificates to protect user information; we do not sell user information, including shipping information and credit card information, user data is our most valuable wealth.
Information That You Provide to Bkcarbinet
If you provide it to us, we may collect and process the following data about you:
contact information: name; address; phone number; email address;
purchase information: delivery address;
information about your purchases: the goods purchased and how many;
information about and/or to support complaints made in connection with the Bkcarbinet or goods and/or services purchased via Bkcarbinet;
Your account for identification verification in certain circumstances, when you apply for after-sales services.
A copy of any correspondence with us, including any verification information we ask for if you contact us for any reason (such as our customer service department chat service, telephone, or email).
Details of transactions and communications over the Bkcarbinet, including the types and specifications of the goods sold and purchased, pricing and delivery information, any dispute records, and communications between you and Bkcarbinet.
Information That We Collect Automatically
With regard to each of your visits to Bkcarbinet we will automatically collect the following information:
Details of Bkcarbinet buying and browsing activities, for these purposes we will automatically collect information from your device. In some jurisdictions, including countries in the European Economic Area and the UK, this information may be considered as personal information under applicable data protection laws. Specifically, this collected information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns, and details of how you have interacted with our Bkcarbinet and the goods and services available on it.
Information That We Receive From Third Parties
We collect personal information about you from third parties including our related companies, our business partners, your representatives, and public sources. Exactly what information we receive will depend on your privacy settings with the applicable platform, but would typically include basic public profile information such as:
Name
Country
Payment information： Credit card numbers or similar payment/transaction accounts that you intend to purchase with.
USE OF PERSONAL INFORMATION
We collect and use your personal information for the following purposes:
provide, and administer including providing log-in IDs and setting up payment/ transaction accounts;
process payments and refunds；
improve and personalize the Bkcarbinet website and our products including sending and serving tailored marketing and advertising that we believe will be of interest to you based on the ways in which you use Bkcarbinet, your browsing records, and order history;
maintain and update our records, verify your identity and protect our lawful interests；
providing customer service support, such as responding to your queries, and feedback and managing claims and/or disputes；
providing/supporting general Bkcarbinet services, facilitating communication between Buyers and Bkcarbinet, processing transactions and payments, and providing delivery services;
providing relevant membership benefits, including membership offers and coupons, and exclusive member prices;
verifying your identity and purchases in connection with product warranty or other after-sales claims;
conducting research and analytics to ensure the security of our Bkcarbinet, improve the content and layout of the Bkcarbinet, and improve our product offerings and services;
Cookies or other similar technologies may be used to provide you with advertising based on your browsing activities and interests.
We may also use the anonymous click stream data to help our advertisers deliver better-targeted advertisements. We offer a number of free newsletters to share content information about our site with interested users. There may be cases in which some of your personal information may be used by Bkcarbinet with your consent on an ongoing basis to target e-commerce promotions and telemarketing activities unless you opt out or we are prevented by law. For example, when you register as a user or check out as a guest on Bkcarbinet's website, we may use your personal information to send you marketing and/or promotional materials from time to time.
We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you if and where this is permitted by applicable data protection laws. We may not be able to do the above things without your personal information.
Users may elect to stop receiving marketing communications at any time by contacting us.
DISCLOSURE OR SHARING OF PERSONAL INFORMATION
We may exchange personal information with third-party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be located in the USA, EU countries, and other countries. We disclose personal information to the following categories of recipients:
Bkcarbinet providers that work with us to provide processing services such as software, tools, systems, and messaging services for purposes described in this Privacy Policy;
our business partners where you have consented to receive such information from them if required by applicable data protection law marketing and advertising partners, and providers of analytics services relating to users’ behaviors, so that they may tailor the content you see when visiting our Bkcarbinet for analytics and/or advertising purposes. These partners may combine information they collect from Bkcarbinet with the data they collect from their platforms and data they collect from other websites or through other sources to conduct targeted advertising. The processing activities of these third-party marketing platforms are governed by their own privacy policies;
payment service providers that provide payment processing services. The activities of payment service providers may be governed by their own privacy policies, not this Privacy Policy;
logistics partners for providing delivery services for Buyers and Sellers, including return and exchange of products, and warehousing services for Sellers;
customs agents for customs clearances purposes, where applicable to support Buyers with international sales/purchases;
cloud computing or other hosting service providers to provide cloud storage services;
warranty service providers to provide product warranty services were requested by a Buyer;
customer service support providers to provide after-sale services or other customer service support;
To our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person; or as otherwise required or permitted by applicable laws;
To an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger, or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy; To any other person with your consent to the disclosure.
RETENTION
We will retain your personal information in the following ways：
Retention in case of queries. We may retain your data for a reasonable period after you have enquired.
Retention in accordance with legal and regulatory requirements. We will retain your data for as long as we have an ongoing legitimate business need to do so, to provide services or products to you, as required or permitted by applicable laws.
How long your data is kept will also depend on how you use our website (for example if you are logged in as a member or you are visiting our website as a guest) and what the information you provide to us is used for. For example, if you are a registered member, certain data will be retained for a length of time following termination or deletion of your account, in order to comply with applicable laws or in case of disputes.
CHANGES TO THIS PRIVACY POLICY
You should check our website frequently to see recent changes to the Privacy Policy. Unless stated otherwise, our current Policy applies to all information that we have about you and your account.
LEGAL BASIS FOR DATA PROCESSING
We process personal information for the purposes set out in this Privacy Policy. Our legal basis to process for processing your personal information will depend on the personal information concerned and the specific context in which we collect it but will include where it is:
necessary for the performance of a contract between you and Bkcarbinet;
necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement);
necessary for our legitimate interests and not overridden by your rights; and/or where it is based on your consent.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our website and services, manage our relationship with you and communicate with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our website and our services, undertaking marketing. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
If we ask you to provide personal information to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). In some instances, you may be required to provide us with personal information for processing as described above, in order for us to be able to provide you with all of our services, and for you to use all the features of our website.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us.
YOUR RIGHTS
You have the following data protection rights, which you can exercise at any time by CONTACT US below:
The right to access, correct, update or request deletion of your personal information.
The right to object to the processing of your personal information when it is based on our legitimate interests.
The right to ask us, in some situations, to restrict the processing of your personal information or request the portability of your personal information.
The right to opt-out of newsletters emails we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing e-mails we send you.
If we have collected and processed your personal information with your consent, then you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent
The right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected.