Where does Bkcarbinet ship to?
Bkcarbinet ships goods to all regions of the United States. At present, due to the epidemic, international freight is unstable. In order not to reduce the overall service quality, international services are temporarily closed. Subsequent adjustments will be announced on the website. Thank you for your support.
How long is the delivery time?
Orders placed before 5:00 pm EST Monday-Friday can be shipped that week. Orders placed after 5:00 pm EST on Friday to Sunday will be shipped after 9:00 am EST on Monday (holidays will be postponed). You can refer to:
Handling time: 1-2 business days
Shipping time: For standard delivery, shipping time will be 2-10 business days in the United States. For express delivery, shipping time will be 2-5 business days in the United States.
Delivery time =Handling time + Shipping time, which is subject to the express company and your address.
What if the order processing time is too long?
Our processing time is generally 1 to 2 working days. We are sorry if there is a timeout. You can contact us by email at service@bkcarbinet.com; we will arrange a refund for you as soon as possible, and your payment amount will be returned to your payment account, the payment method is different refunds arrive at different times, usually one to two working days.
How to solve the problem that the goods are transported too long？
If the user does not receive the goods within 60 natural days, you can contact us by email at service@bkcarbinet.com and we will arrange for you to resend the goods.
How much is the freight?
The postage rates are as follows:
Standard delivery
Payment amount $0 — $68: $9.9 shipping
Payment amount ≥ $68: free
Express delivery
Payment amount $0 — $68: $19.99 shipping
Payment amount ≥ $68: $9.9 shipping
Sales taxes are additionally borne by the customer.
Discreet Packaging
All shipments are discreetly packaged. Contents cannot be identified from the packaging and there are no references or markings to identify the contents.
Loss-doods
We are sorry that this happened, although we cannot responsible for this, please contact us with the order number and we will try our best to help you contact the logistics company.
Acceptance / receipt
Please check whether the package is in good condition before signing for it. In case of package damage or lack of goods;
Please reject and contact the customer service in time, and we will follow up and deal with it in time;
If others sign for it, it shall be deemed that they sign for it;
If the package is rejected due to customer reasons (not quality problems), the delivery cost shall be borne by the customer.
Resend
Please check the order information carefully before payment, and the receiving information cannot be changed after delivery. If the delivery cannot be made due to the provision of the wrong address, which leads to the problem of modifying the address, you can email service@bkcarbinet.com, and we will try to contact the express company to modify it. The additional freight or additional charges arising therefrom shall be borne by you.